Ok, so you have overpaid a supplier and they are happy to return the funds to you. Excellent! Watch this video to see how you manage and reconcile this in Xero.
In this video is for you and explains what you need to do in Xero, request from the customer and reconcile on your bank statement.
Creating a supplier credit note is one way, so watch our video on how to do this in Xero.
Have you had a customer overpay you? This video shows you step by step how to treat and track the overpayment in your Xero organisation.
Does your bank statement balances match your internet banking balances?
In this video you'll see how to apply a part payment using the split feature in Xero.