Important information – Protecting your Practice’s online security
We have seen an increase in phishing scams using Xero’s branding. A phishing scam is when a malicious email targets people by pretending to be from a legitimate company, like Xero or a bank, to gain sensitive information such as login credentials.
We are aware of some customers falling victim to phishing scams. Cyber-crime is an issue globally, and scams are increasingly becoming more sophisticated. We each have a responsibility to be vigilant and can follow some simple steps to protect our online safety.
How to protect your online security
As a Xero user we strongly advise you to take the following steps to help minimise the chances of your online safety being compromised – this includes making it a priority to reset your password.
Xero’s security
We would like to assure you that Xero systems have not been compromised. Investigation by KPMG’s Cyber Security Practice has confirmed that there is no evidence that this activity is a direct attack on Xero or its security services, or that Xero systems have been compromised in any way.
Xero takes security very seriously. If we were to ever identify any malicious activity in relation to your account, we may take the precautionary step of disabling your account temporarily, and would notify you immediately.
We’ve put together some information to help you stay safe online. If you’ve got any questions or would like to know more, take a look at our security page.
Regards,
The Xero Team and Balance Books
Email: accounts@balancebooks.com.au